> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orsunpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request a full or partial refund

> Accepts an asynchronous refund in the authenticated merchant and API-key mode. Omit amount to refund the remaining refundable amount. PENDING/PROCESSING are not completion. The original connection must support refunds and payment and processing currencies must match. Idempotency-Key is mandatory.



## OpenAPI

````yaml /openapi.json post /v1/payment/{id}/refunds
openapi: 3.1.0
info:
  contact:
    name: OrsunPay
  description: >-
    Server-to-server merchant payments. Money is always a decimal string in
    major units.
  title: OrsunPay Merchant API
  version: '1.0'
servers: []
security: []
tags:
  - description: Poll stored merchant transaction status
    name: Transactions
  - description: Create merchant sales and payouts
    name: Payments
  - description: Request refunds and read stored refund outcomes
    name: Refunds
  - description: Signed merchant event deliveries
    name: Webhooks
  - description: Create, list and deactivate shareable merchant payment links
    name: Payment links
paths:
  /v1/payment/{id}/refunds:
    post:
      tags:
        - Refunds
      summary: Request a full or partial refund
      description: >-
        Accepts an asynchronous refund in the authenticated merchant and API-key
        mode. Omit amount to refund the remaining refundable amount.
        PENDING/PROCESSING are not completion. The original connection must
        support refunds and payment and processing currencies must match.
        Idempotency-Key is mandatory.
      operationId: createRefund
      parameters:
        - description: Payment transaction ID
          in: path
          name: id
          required: true
          schema:
            maxLength: 32
            pattern: ^[A-Za-z0-9_-]{1,32}$
            type: string
        - description: >-
            A single 1–255 character printable ASCII value without spaces. The
            checkout-submit: prefix is reserved (case-insensitive). Reuse the
            same key and body after an uncertain response.
          in: header
          name: Idempotency-Key
          required: true
          schema:
            example: refund-order-example-1
            maxLength: 255
            minLength: 1
            pattern: ^[\x21-\x7e]+$
            type: string
      requestBody:
        content:
          application/json:
            examples:
              partial:
                summary: Partial refund
                value:
                  amount: '10.00'
                  metadata:
                    orderReference: order_example
                  reason: requested_by_customer
              remaining:
                summary: Refund the remaining amount
                value: {}
            schema:
              $ref: '#/components/schemas/CreateRefundDto'
        required: true
      responses:
        '201':
          content:
            application/json:
              example:
                data:
                  amount: '10.00'
                  createdAt: '2026-10-11T12:00:00.000Z'
                  currency: EUR
                  errorCode: null
                  id: rf_example
                  metadata:
                    orderReference: order_example
                  providerRefundId: null
                  reason: requested_by_customer
                  status: PENDING
                  transactionId: tr_example
                  updatedAt: '2026-10-11T12:00:00.000Z'
              schema:
                $ref: '#/components/schemas/RefundResponseDto'
          description: Refund accepted for asynchronous execution
          headers:
            Idempotency-Replayed:
              description: Returned when the response is an idempotent replay
              schema:
                enum:
                  - 'true'
                type: string
        '400':
          content:
            application/json:
              example:
                error: Bad Request
                message:
                  - Invalid refund input
                statusCode: 400
              schema:
                oneOf:
                  - $ref: '#/components/schemas/ValidationErrorResponseDto'
                  - $ref: '#/components/schemas/ApiErrorResponseDto'
          description: Invalid request, metadata or Idempotency-Key
        '401':
          content:
            application/json:
              example:
                error: Unauthorized
                message: Invalid API key
                statusCode: 401
              schema:
                $ref: '#/components/schemas/UnauthorizedErrorResponseDto'
          description: Missing, invalid, expired or inactive merchant API key
        '404':
          content:
            application/json:
              example:
                error: REFUND_NOT_FOUND
                errorCode: REFUND_NOT_FOUND
                message: REFUND_NOT_FOUND
                status: false
                statusCode: 404
              schema:
                $ref: '#/components/schemas/ApiErrorResponseDto'
          description: >-
            REFUND_NOT_FOUND: unknown payment/refund or one belonging to another
            merchant or API-key mode
        '409':
          content:
            application/json:
              example:
                error: REFUND_EXCEEDS_AMOUNT
                errorCode: REFUND_EXCEEDS_AMOUNT
                message: REFUND_EXCEEDS_AMOUNT
                status: false
                statusCode: 409
              schema:
                $ref: '#/components/schemas/ApiErrorResponseDto'
          description: >-
            REFUND_EXCEEDS_AMOUNT, TRANSACTION_NOT_REFUNDABLE or
            IDEMPOTENCY_IN_PROGRESS. Currency conversion refunds are
            unsupported; payment and processing currencies must match.
          headers:
            Retry-After:
              description: Seconds before retrying the same in-progress request
              schema:
                type: string
        '422':
          content:
            application/json:
              example:
                error: REFUND_NOT_SUPPORTED
                errorCode: REFUND_NOT_SUPPORTED
                message: REFUND_NOT_SUPPORTED
                status: false
                statusCode: 422
              schema:
                $ref: '#/components/schemas/ApiErrorResponseDto'
          description: >-
            REFUND_NOT_SUPPORTED (supported providers: Stripe, Mollie, Revolut
            and Viva), or IDEMPOTENCY_KEY_REUSED with different request input.
        '429':
          content:
            application/json:
              example:
                error: RATE_LIMITED
                errorCode: RATE_LIMITED
                message: Too many requests. Retry after the indicated delay.
                status: false
                statusCode: 429
              schema:
                $ref: '#/components/schemas/ApiErrorResponseDto'
          description: >-
            RATE_LIMITED: IP, merchant or failed-auth quota exhausted, or
            auth-in-flight concurrency pressure (Retry-After: 1). Wait
            Retry-After seconds and retry with the same Idempotency-Key.
          headers:
            RateLimit:
              description: >-
                Remaining requests (r) and seconds to reset/full refill (t), per
                evaluated policy. Absent when disabled; merchant quota is
                omitted during Redis outages, while IP/auth protection uses
                replica memory.
              schema:
                example: '"merchant";r=37;t=4'
                type: string
            RateLimit-Policy:
              description: >-
                Evaluated policies (draft-ietf-httpapi-ratelimit-headers-11). q
                is burst quota; w is the full refill window in seconds.
              schema:
                example: '"merchant";q=100;w=5'
                type: string
            Retry-After:
              description: Minimum delay in whole seconds before retrying.
              schema:
                example: 1
                minimum: 1
                type: integer
        '503':
          content:
            application/json:
              examples:
                authentication:
                  value:
                    error: Service Unavailable
                    message: API_KEY_VALIDATION_UNAVAILABLE
                    statusCode: 503
                refund:
                  value:
                    error: REFUND_SERVICE_UNAVAILABLE
                    errorCode: REFUND_SERVICE_UNAVAILABLE
                    message: REFUND_SERVICE_UNAVAILABLE
                    status: false
                    statusCode: 503
              schema:
                anyOf:
                  - $ref: '#/components/schemas/AuthenticationUnavailableResponseDto'
                  - $ref: '#/components/schemas/ApiErrorResponseDto'
          description: >-
            API-key validation or refund core is unavailable. A create may have
            committed; retry with the same Idempotency-Key.
      security:
        - X-API-Key: []
components:
  schemas:
    CreateRefundDto:
      properties:
        amount:
          description: >-
            Positive decimal string in the payment currency, within its currency
            precision. Omit to refund the remaining refundable amount.
          example: '10.00'
          maxLength: 80
          pattern: ^(0|[1-9]\d{0,19})(\.\d{1,18})?$
          type: string
        metadata:
          additionalProperties: true
          description: >-
            JSON object, at most 16384 UTF-8 bytes when serialized; maximum
            container depth 10 (root depth 0). Do not include sensitive customer
            or payment data.
          type: object
        reason:
          default: requested_by_customer
          enum:
            - requested_by_customer
            - duplicate
            - fraudulent
            - other
          type: string
      type: object
    RefundResponseDto:
      properties:
        data:
          $ref: '#/components/schemas/RefundDto'
      required:
        - data
      type: object
    ValidationErrorResponseDto:
      properties:
        error:
          example: Bad Request
          type: string
        message:
          example:
            - >-
              amount must be a decimal string in major units, e.g. "12.30"; JSON
              numbers are not accepted for money (got 12.3)
          items:
            type: string
          type: array
        statusCode:
          example: 400
          type: number
      required:
        - statusCode
        - error
        - message
      type: object
    ApiErrorResponseDto:
      properties:
        error:
          description: Same as errorCode
          example: DUPLICATE_ORDER_ID
          type: string
        errorCode:
          description: >-
            Machine-readable, extensible code. Known values: ADYEN_REFUSED,
            CARD_DATA_NOT_ACCEPTED, RATE_LIMITED, PAYMENT_LINK_INVALID_AMOUNT,
            PAYMENT_LINK_UNSUPPORTED_CURRENCY, PAYMENT_LINK_INVALID_EXPIRY,
            PAYMENT_LINK_INVALID_MAX_USES,
            PAYMENT_LINK_REDIRECT_URL_NOT_ALLOWED,
            PAYMENT_LINK_METADATA_TOO_LARGE, PAYMENT_LINK_INVALID_TEXT,
            PAYMENT_LINK_NOT_FOUND, PAYMENT_LINK_INVALID_LIMIT,
            PAYMENT_LINK_INVALID_CURSOR, API_KEY_ROTATION_REQUIRED,
            ORDER_ID_RESERVED, NO_CREDENTIALS_FOR_MODE, LIVEMODE_MISMATCH,
            PSP_OUTCOME_UNKNOWN, PAYMENT_METHOD_REQUIRED,
            PAYMENT_METHOD_INPUT_WITHOUT_METHOD, NO_PAYMENT_METHODS,
            IDEMPOTENCY_KEY_INVALID, DUPLICATE_ORDER_ID,
            IDEMPOTENCY_IN_PROGRESS, IDEMPOTENCY_KEY_REUSED, UPSTREAM_ERROR,
            UPSTREAM_UNAVAILABLE, UPSTREAM_TIMEOUT, REFUND_INVALID_AMOUNT,
            REFUND_INVALID_REASON, REFUND_INVALID_METADATA,
            REFUND_INPUT_INVALID, REFUND_EXCEEDS_AMOUNT,
            TRANSACTION_NOT_REFUNDABLE, REFUND_NOT_FOUND, REFUND_NOT_SUPPORTED,
            IDEMPOTENCY_LEASE_LOST, REFUND_SERVICE_UNAVAILABLE. New codes may be
            added; clients must handle unknown values.
          example: DUPLICATE_ORDER_ID
          type: string
        existingTransactionId:
          description: >-
            DUPLICATE_ORDER_ID only: the transaction that already uses this
            orderId
          example: tr_x8k2p0q5scocndpejk0nud75q
          type: string
        fields:
          description: >-
            Invalid or missing buyer contact fields for
            CUSTOMER_CONTACT_REQUIRED
          example:
            - customer.email
            - customer.country
          items:
            type: string
          type: array
        idempotencyKey:
          description: IDEMPOTENCY_* errors only
          example: 0b6f2c1e-4c7a-4a43-9a51-6a4b1d7e9f10
          type: string
        message:
          example: A transaction with orderId "A-1001" already exists for this merchant
          type: string
        orderId:
          description: DUPLICATE_ORDER_ID only
          example: A-1001
          type: string
        status:
          example: false
          type: boolean
        statusCode:
          example: 409
          type: number
      required:
        - status
        - statusCode
        - errorCode
        - error
        - message
      type: object
    UnauthorizedErrorResponseDto:
      properties:
        error:
          example: Unauthorized
          type: string
        errorCode:
          description: Stable authentication error code when available
          example: API_KEY_ROTATION_REQUIRED
          type: string
        message:
          example: Invalid API key
          type: string
        statusCode:
          description: HTTP status when included by the error handler
          example: 401
          type: number
      required:
        - message
      type: object
    AuthenticationUnavailableResponseDto:
      properties:
        error:
          example: Service Unavailable
          type: string
        message:
          example: API_KEY_VALIDATION_UNAVAILABLE
          type: string
        statusCode:
          example: 503
          type: number
      required:
        - statusCode
        - error
        - message
      type: object
    RefundDto:
      properties:
        amount:
          example: '10.00'
          pattern: ^(0|[1-9]\d{0,19})(\.\d{1,18})?$
          type: string
        createdAt:
          format: date-time
          type: string
        currency:
          example: EUR
          type: string
        errorCode:
          anyOf:
            - type: string
            - type: 'null'
        id:
          example: rf_example
          type: string
        metadata:
          additionalProperties: true
          type: object
        providerRefundId:
          anyOf:
            - type: string
            - type: 'null'
        reason:
          enum:
            - requested_by_customer
            - duplicate
            - fraudulent
            - other
          type: string
        status:
          enum:
            - PENDING
            - PROCESSING
            - SUCCEEDED
            - FAILED
            - CANCELED
          type: string
        transactionId:
          example: tr_example
          type: string
        updatedAt:
          format: date-time
          type: string
      required:
        - id
        - transactionId
        - amount
        - currency
        - status
        - reason
        - providerRefundId
        - errorCode
        - metadata
        - createdAt
        - updatedAt
      type: object
  securitySchemes:
    X-API-Key:
      in: header
      name: x-api-key
      type: apiKey

````

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